1. Raise the Level of Automation Remote builds usually need the help of some CI tool, such as GitHub Actions, Travis CI, and so on. In an intranet environment, you can use GitLab CI and add a CI node for automated builds — see my GitLab documentation. The benefits of automation go without saying: it standardizes processes, saves a great deal of time, and delivers clear returns.

1. When We’re on Ticket Duty, What Are We On Duty For? Most people have probably only ever filed a ticket, never worked one. And people who have worked tickets generally don’t file them lightly. A ticket is a service bundled free with the product a customer paid for, dedicated to solving every kind of usage problem.

1. People Matter More and More Why is the valuation of the internet industry significantly higher than that of manufacturing? Among equally excellent companies in their respective industries, Tencent’s PE is as high as 30+, while Gree’s PE is only 10+. The internet industry is characterized by being asset-light: no expensive complex equipment, no need for large production plants.

1. About the Service Industry The primary sector, represented by agriculture, solves the problem of survival; the secondary sector, represented by industry, solves the problem of efficiency; the tertiary sector, represented by services, solves other people’s problems. Unless some factor puts people’s physical existence under threat, the service industry has extremely broad room to grow.

1. What Left Shift Is It should be noted that “left” here is not the political left, standing for conservatism or radicalism, but the left that describes a process — moving things earlier in time. I first came across “left shift” while researching automated testing. The idea is appealing, and putting it into practice is simple.