For engineers in the internet industry, what comes to mind most often is the Scalability of systems — for example, how to improve a system as traffic, compute, and storage grow, with all kinds of horizontal and vertical scaling options. Besides services, the Scalability of a team is also critical.

1. Past Attempts In the post Without Tags, No One Can Recall You, I argued that in a homogeneous group the individual becomes background noise, while tags become effective information. In the image below, it is hard for us to remember any particular person, yet very easy to find someone through the A, B, C, D, E tags.

Recently quite a few teammates have left, and we are fairly short-staffed. I have interviewed nearly ten candidates one after another; the first-round pass rate is around 50%, and there is still no confirmed HC. 1. Preparation Collecting resumes. Posts, email announcements, WeChat Moments, and job boards are all sources

1. Thought Drives Behavior Thought drives behavior, and behavior produces results. How we treat people, handle things, and approach affairs all come from culture, and they do not leap forward just because technology advances rapidly. The Chinese nation, with its long history, has accumulated remarkably resilient intellectual wisdom. Dynasties rose and fell, regimes changed, and none of it could bring her down.

1. When We’re on Ticket Duty, What Are We On Duty For? Most people have probably only ever filed a ticket, never worked one. And people who have worked tickets generally don’t file them lightly. A ticket is a service bundled free with the product a customer paid for, dedicated to solving every kind of usage problem.