1. Thought Drives Behavior Thought drives behavior, and behavior produces results. How we treat people, handle things, and approach affairs all come from culture, and they do not leap forward just because technology advances rapidly. The Chinese nation, with its long history, has accumulated remarkably resilient intellectual wisdom. Dynasties rose and fell, regimes changed, and none of it could bring her down.

1. About the Service Industry The primary sector, represented by agriculture, solves the problem of survival; the secondary sector, represented by industry, solves the problem of efficiency; the tertiary sector, represented by services, solves other people’s problems. Unless some factor puts people’s physical existence under threat, the service industry has extremely broad room to grow.

1. Consistent Understanding In a large organization, we can think of a small team as a microservice. As early as 1967, Conway proposed the concept of the microservice. Conway argued that any organization designing a system will deliver a design whose structure is consistent with that organization’s communication structure. When developing complex systems, we usually split the system into modules.

1. Overview DevOps (a portmanteau of Development and Operations) is a culture and a movement that values communication and collaboration between software developers (Dev) and IT operations staff (Ops). By automating the processes of “software delivery” and “architecture change,” it makes building, testing, and releasing software faster, more frequent, and more reliable.