1. What Is ChatOps GitOps, ChatOps, AIOps, and the like (hereafter NewOps) are emerging operations philosophies that have appeared in recent years. NewOps separates Ops out of its chaotic state into two parts: one facing users, trending toward being more human, auditable, and traceable; the other facing infrastructure, trending toward being more programmatic, automated, and intelligent.

Recently I took part in a project developed collaboratively by several people, and ran into quite a few problems along the way. For example: a frontend commit overwrote backend code, conflicts were left unresolved and turned into rework, someone committed to branch B, or committed straight to the Master branch.

Collaboration is a journey. 1. Obstacles to Cross-Departmental Collaboration Resistance to collaborating on new business Gray areas in responsibilities Employees’ ability to collaborate Information asymmetry The management mechanisms for cross-departmental collaboration Misaligned goals and interests Limited resources 2. The Core Philosophy of Collaboration Win-win thinking An open mindset The three aspects at the heart of collaboration